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The Role of Application Management Outsourcing in Improving IT Agility
Insourcing, Outsourcing & Cosourcing - Automating the Procure to Pay Process
The benefits of a U.S.-based Order to Cash solution
The Impact of Technology on Cost in Business Process Outsourcing: The Complete Business Process Outsourcing Cost Picture
7 Procurement Outsourcing Myths, Demystified!!
Demand Forecasting: Helping Drive Business Results
The search for gold: Helping banks to tap alternative funding sources
Building Your Business Case for Best-Practice IT Services Delivery
Street Smarts: How Intelligent Transportation Saves Money, Lives and the Environment
How Outsourcing Drives Business Process Improvements
Outsourcing your J.D.Edwards Financials to save on bottom line
Kofax BPO Use Case
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EDITOR'S CORNER
Mitigating Risk in the Race to the Cloud: Editor's Corner: Ed Anderson, Chief Strategy Officer, CompuCom: Ed Anderson, CompuCom’s new chief strategy officer, shares his insights on who should move to the cloud, when they should move, and why. He also discusses how racing a sailboat and World War II history taught him important leadership skills.
WIPRO VOICE
Why Cloud Computing Is Here to Stay (Even Though No One Is Closing Their Data Centers Just Yet): Cloud computing may be the next game-changer in IT. Anand Ramakrishnan discusses how companies can use cloud computing. Is the public or private cloud the best option? Which functions will migrate? The Wipro expert has answers.
FOCUS ON: Product Development, Risk-Reward, Time to Market, Healthcare, Manufacturing, Software Development
Trends in Outsourced Product Development and Accelerated Time to Market: A new, more strategic outsourcing model is necessary for speeding time to market yet also limiting the development cost of new products. It requires a different kind of thinking, communicating, and strategizing. Here’s how to leverage this new model for competitive advantage.
FOCUS ON: Buyers, Contract Renegotiation
Outsourcing Buyers: Is Now A Good Time to Play Catch-Up?: Expert Linda Tuck Chapman says buyers should take a long hard look at their contracts, relationships, and strategies to capitalize on current market opportunities. She lists three things to do now before the market changes.
ACADEMIC THOUGHT SPOT - A Wipro Initiative
How to Improve Knowledge Management in New Product Development Projects: Companies that hope to capture market share when the economy turns must continue to invest in new product development. Knowledge management in R&D is difficult because the valuable learning is tacit knowledge, which is hard to codify. Professor Keith Goffin describes the best ways to do this.
EVEREST VOICE
How Outsourcing Can Help Retailers Survive the Recession: There is one long-term action retailers can take to reduce their current cost structures: offshore outsourcing. Steve Haas and Paul Nowacki estimate retailers can save up to 35 percent if they outsource to a supplier with an offshore component. They discuss offshoring’s benefits and challenges.
FOCUS ON: Trends, Repatriation, Legal
Morrison & Foerster's Study: How the Recession Has Changed Outsourcing: The common wisdom is outsourcing is counter-cyclical, so it should be going gangbusters in the down economy. But that’s not what actually happened. What is going on? The international law firm Morrison & Foerster polled its clients. Partner Christopher Ford reports the findings.
FOCUS ON: Onshore, Offshore, Call Center, Customer Contact Center, CRM
Enabling Offshored Call Centers to Move Back On Shore: In the past, barriers to moving a call center back on shore included the high cost of staffing, training, technology, and terminating a contract early. Organizations can now handle their move back onshore cost-effectively and get up and running again quickly. Here's how.
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