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The World According to ASP, BPO: There has been a sea change in outsourcing, driven by globalization and the Internet.

Whiz Kids Help ASP Race To Market: America Online (AOL) and Microsoft Network (MSN) are looking for new sources of revenue.

No Computer Nightmares Using Everdream: Start-ups without millions in venture capital have to make their dreams a reality by operating on a shoestring.

The ABCs of Debt Collection: Handing over debt collection helps compaies gain great control of the sensitive process.

Unpacking the New Sales Force: Technology salespeople can no longer expect to make a handsome living simply answering the constantly ringing phone and taking orders.

Jumping Into E-Commerce With LeapSource: BPO provides back office processing capabilities for clients and delivers real time financial indicators to management.

Buyers Want Partners Not Just Providers: Cost savings historically have been the biggest enticement to outsource.

The Business Challenge of the Millenium: Assimilating into the new economy is the business challenge of the millenium.

Supporting the Web Press: Any company that has had to order printing knows how frustrating that process can be.

Customer Support: SafeHarbor.com has devised a way to use technology to cut customer support costs.

From Suppliers to Sophisticated Shoppers

Finding Marcus Welby in Texas: Selecting a health care provider is tricky today because there are so many choices.

Watching Out for the Government's Welfare: Orange County outsourced half of its welfare-to-work program to Maximus, a McLean, Virginia supplier.

What Is A Good Way To Outsource IS?: A large Canadian bank, having enjoyed many successes with IT outsourcing, felt an outsourcing supplier could complete the project faster and better than its in-house programmers.

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