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Even Successful Teams Break Up: Peter Bendor-Samuel discusses what happens when the original intent of a relationship starts to change.

Building A Flexible Partnership: Richard Lefebvre of Simpson Industries explains why companies need a contract and a supplier that can change when the business does.

Retaining Business by Remaining Flexible: Doug Elix of IBM Global Services explains how a flexible contract that retains its integrity will keep customers coming back for more.

As the Company Changes, So Goes the Contract: Dennis McGuire of TPI discusses the dynamic business world and the need for flexibility.

Working Flexibility and Integrity Into the Contract: Attorney Robert Zahler discusses how contract flexibility and integrity can affect service costs.

Riding Out the Storm: David Rovinsky of Unisys explains how service centers keep businesses up and running. Related stories from New Holland, Koppers, and Pacific Bell.

Business Process Outsourcing: The Finance and Accounting Process: David Narrow of PricewaterhousCoopers examines the finance and accounting process.

The Future of Outsourcing in the Investment Banking Industry: Jeremy Smith of Deutsche Bank discusses the European banking industry's plans for post-Y2K.

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