Energy/Utilities Issue
Everest Voice
SG&A Expenses
Best Outsourcing Opportunity for Utilities: The recent $3.5 billion
transaction between TXU and Capgemini is a poster child for the growth
in investor-owned utility outsourcing. Everest's Rahul Gujral explains
where to look for the best savings opportunities.
FOCUS ON: Supplier Flexibility
Alternating Currents
in Utility Regulation Cause Hydro One Deal to Change: Hydro One
hired Capgemini to implement its aggressive business plan. Then government
regulations changed and the utility turned to Plan B. Read how Capgemini's
flexibility in the face of change helped the utility adjust to its new conditions.
FOCUS ON: Municipally-Owned Utilities
Best-Performing Utility Company Creates Shareholder Value through Employees: Outsourcing Enhances a BHAG in Florida: In the midst of nationwide high levels of customer dissatisfaction with their utilities companies, one company has a goal to be the best service provider in the US by 2007. They're well on the way, having exceeded their internal targets for 2003. This is the story of how they did it--by using an outsourced solution to improve employee performance.
FOCUS ON: HR Outsourcing
HR Outsourcing Helps Energy Companies Compete in Deregulated World: The difficulties of deregulation have caused electric utilities to focus once again on their core task: keeping the lights on. A new Conference Board study sheds some light on how HR outsourcing is reducing costs and providing the time to focus on strategy.
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