Subscribe    |    Sponsors    |    About Us   |   Contact Us                

Journal Home
Current Issue
Back Issues

Nominate now for the 2003 Editor's Choice Awards, the outsourcing industry's most prestigious relationship awards! Winners will be announced at the May 2003 Sourcing Interests Group conference. Don't miss out!

The Coming Sea Change in Offshore IT: Using an offshore service provider can be a daunting task. Stephen Dunn describes the options for both buyers and service providers.

Taking Control of IT Performance: Fifty percent of IT outsourcing contracts for small and medium businesses don't have service level agreements. Here's why all buyers need them... and which ones to have ...to increase your chances of outsourcing success.

Chicago Benefits as Two Providers Work Together: The Windy City becomes one of the largest cities in America to outsource its IT. Unisys and Acxiom worked together to make this happen. Now, if they only could get the same improvements with the Cubs....

For CIOs, Breaking Up (With Your Outsourcing Supplier) Is Hard To Do: CIOs: What should you do if you discover you're paying too much or your service provider is having financial difficulties? Mike Jones, a former CIO who's now CEO of (i)Structure, shares some thoughts about possible courses of action.

Under the Influence of Capital Constraints: You have to acquire millions of dollards of IT equipment and also reduce your staff. At the same time, your orders are to significantly reduce your budget and also ensure excellence in client service. What's your strategy? Here's how one company used the strategy of outsourcing to achieve those objectives...and more.

Contracting for International Outsourcing: International outsourcing is tricky, especially when many countries are involved. Attornies Brad Peterson and Mark Prinsley discuss the legal ramifications.

SPONSORS

ADS