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Every year our Forecast issue draws the most readers as everyone tries to plan for a successful 12 months. But this year, in the midst of the global financial chaos, it feels like we need the Forecast issue more than ever. So we changed the format to a Forecast and Insights issue to help you better navigate the shoals of what looks like a challenging year ahead.
FOCUS ON: SOA, BPO/ITO Convergence, Green IT
New Impacts on Outsourcing in 2009: New influences on outsourcing in 2009 include such factors as SOA, green IT, and the convergence of technology and business processes. Each will impact the value proposition and decision making. Here are the insights that will help to prepare your company for these impacts.
FOCUS ON: Innovation and Cutting Costs
Innovation and Economy: Trends Impacting Initial Stages of Outsourcing: The U.S. economic problems have impacted outsourcing in several ways, as has the increased focus on innovation and R&D in outsourcing arrangements. Both are affecting the initial stages of outsourcing decisions. Here's a look at these trends and how they may affect your company.
FOCUS ON: Business Transformation
Business Transformation Outsourcing Circa 2009: 2009 should be a “busy year for transformation,” according to our experts. This story explains how business transformation outsourcing will impact buyers, suppliers, and the deals themselves. It also includes a formula for success in today’s business climate.
FOCUS ON: IT Infrastructure
Upcoming Changes in IT Infrastructure Outsourcing: The industry is now beginning to approach infrastructure from a stronger process orientation. This will dynamically alter the value proposition, offerings, pricing, and other aspects of infrastructure management. It is also causing infrastructure process reengineering. Here are the insights you need for outsourcing infrastructure over the next few years.
FOCUS ON: Platform BPO, Pricing, Managing Relationships
Changes in Outsourcing Will Impact the Way Buyers Make Decisions in 2009: Companies are facing new considerations in their decision making at different points in the life cycle of outsourcing. Pricing models, controllability of offshored work, managing outsourcing relationships, and a new source of value creation will impact decisions in 2009. But the biggest impact on decision making will come from a watershed event regarding platform BPO, which occurred in 2008. Here's what you need to know to be ready for outsourcing decisions in these aspects.
FOCUS ON: the Midmarket
The New Focus on the Midmarket: Why Buyers and Suppliers Are Excited About the New Possibilities: The midmarket has become the next “Holy Grail” of outsourcing. This article describes the three reasons why the midmarket will be hot in 2009. It outlines how buyers are driving the market and why suppliers are now finding this market profitable.
FOCUS ON: HRO and Talent Management
Game Changers in HR Outsourcing and Talent Management: HRO and talent management processes are taking some dramatic turns. Here are the insights you need to know about what's happening with the value proposition in both of these areas and how decision-making needs to be altered going forward.
Top Events in 2008; Top Predictions for 2009
2008's Landmark Events and What They Auger for 2009: What a year! The U.S. economy changed radically. Industry consolidation became the hallmark of the supplier landscape. Here’s what happened, along with some guesses about how these events might impact the industry in the next 12 to 24 months.
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