The Retail Outsourcing Issue
Everest Voice
A Good Sale: How Outsourcing
Can Help Retailers' Bottom Lines: Every industry vertical has its
unique challenges. But the retail sector has a full shopping cart. Mike Atwood
explains how outsourcing can help retailers and makes some predictions for the
future.
FOCUS ON: Real Estate
Outsourcing Real
Estate Audits Saves Retailers Real Money: Real estate costs typically
are the second biggest overhead expense after payroll. Outsourcing the lease
audit function can save money and even save the business.
FOCUS ON: E-Learning
Convergys' E-Learning
Helps Retailers Survive: A J.D. Powers and Associates study reports
department stores rely heavily on sales and promotions in the battle to attract
customers. However, many customers say a satisfying shopping experience is more
important than good prices. Convergys' e-learning program helps retailers train
their people to sell.
FOCUS ON: Retail
Sephora Discovers the Beauty of Outsourcing its IT Infrastructure: Sephora had aging infrastructure. Outsourcing gave it an IT makeover, with newer, better technology at the same cost.
FOCUS ON: Global Trade Management
Outsourcing Makes Labor
Law Compliance "No Sweat" for Hanna Andersson: American retailers
want to comply with the "No Sweat Initiative," which guarantees humane work conditions
and forbids children under 15 to work. How do you comply if you
import goods from around the world and don't want to visit every factory? Answer:
you outsource.
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