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Outsourcing Journal November 2003

 

The Correct Way to Sole Source, Part 2: Sole source initiatives are successful when the buyer manages the process. Peter Bendor-Samuel, Todd Furniss, and Eric Simonson discuss the steps buyers can take to keep a sole source outsourcing on track.

New Study Reveals Trend in Using Outsourcing to Control Business Outcomes and Support Strategic Planning: A new Accenture study discovered that 86% of buyers gain more control over strategic business results in a variety of critical areas, such as shareholder value and revenue, when they outsource. And 73% of the companies redistribute the cost benefits of outsourcing to either bottom line or growth efforts.

Offshore Outsourcing - The Ongoing Political Debate: Offshore outsourcing is taking away jobs from Americans; politicians don't like it. But there are many positive benefits.

Cost vs. Value of Using an Outsourcing Consultant: "If I had to do it over again, I would change.." is the lament of many executives structuring outsourcing agreements. We interviewed six who were satisfied with the plans they made. They shared a common approach: they used an advisor.

ASP Gets High Marks in Managing Student Housing: Outsourcing is revolutionizing an 1892 process at the University of Utah. Finding a roommate used to be a trying experience for college students. Now ASP technology is allowing them to select roommates online long before classes start.

Part 2: Managing Conflict In Outsourcing: The Application of Real-Time Dispute Resolution in IT Outsourcing Engagements: Dispute review boards in the construction industry have cut out the need for litigation to settle disputes. Attorneys Matthew Furton and Paul Bent describe how a Real Time Intervention Panel can do the same thing for IT outsourcing contracts.

 

 

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