|
EVEREST VOICE
Shifting Sources of Value in Financial Services Outsourcing: What's happening in the financial services industry? Everest's John Shuck studied transactions back to 1999 and crunched the numbers. One surprising finding: deals are getting shorter and smaller as companies actively try to limit risk and create flexibility.
FOCUS ON: China
How Offshoring to China Saved the Day at DuPont: DuPont promised it would deliver its Online Fabric Library at a trade show in Paris. The original developer dropped out three months before the deadline. DuPont turned to Freeborders, a supplier with offices in China. The Chinese team finished the project early. Read why China is becoming an offshore hot spot.
FOCUS ON: Outsourcing Relationships
Four Rules For Successfully Changing Suppliers: Many view having to change suppliers as the ultimate outsourcing nightmare. Larry Miller's first task at STMicroelectronics was to switch to Unisys. Here are his four rules for change.
FOCUS ON: Finance and Accounting
Do Companies Lose or Improve Controls When They Outsource Financial Processes? An Accenture/Economist Study Finds Out: A new study from Accenture and The Economist discovered outsourcing and effective governance can co-exist. In fact, 43 percent reported outsourcing raised the quality of governance and compliance for financial processes at their organizations.
FOCUS ON: India
India Courts Western Law Firms: Legal services are joining customer contact, transaction services, debt collection, and payroll processing as processes the West is migrating to India. Read why US and UK law firms are outsourcing to the subcontinent.
HRO World Column
Darwinian HRO: The Evolution
of HRO Standards: As the HRO industry moves up the value chain, standards are becoming more refined. Everest's Michel Janssen explains how better results are now possible in an article reprinted with permission from HRO Today.
|
