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International
Outsourcing Becomes A Brave New World: The CEO of the Guyana
Telephone and Telegraph company gave Lethem, Guyana two free telephone
lines, a computer and a scanner so they could sell their wares on the
Web.
Judging
Outsourcing Performance at the Justice Department: Outsourcing
allowed us to realign our resources so we could focus on our core competencies.
A Healthy
Dose of BPO: Information in a hospital can literally mean life
and death. That's why the University Health Network (UHN), decided to
reengineer its health care system.
Banking on
Continued Growth: Bank customers of the La Caixa must be able
to walk into the lobby of the new bank and be able to receive the same
services that are available at their home branch.
Outsourcing
Becomes "In" in Outback, Europe: Global competition on the
Internet is forcing companies to change their views.
International
Contracts Come in Two Flavors: Companies are selecting two
distinctly different options when they negotiate international outsourcing
contracts.
Millenium
Changes in Outsourcing: Outsourcing is much more prevalent
today than most corporate executives believe.
BPO Expanding
the Telecom Industry: Nortel Networks has turned to PricewaterhouseCoopers
for business process outsourcing (BPO) services.
A Healthy
Prognosis for Medical ASPs: After looking at the vital signs,
the health care ASP market is healthy.
Outsourcing
Relationships Become More Complex: Four years ago IT managers
had one question: "Should we outsource?" Today, the questions are more
varied.
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