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EVEREST VOICE
FAO and PO Suppliers Meeting in the Middle to Create Procure-to-Pay Offerings: Two types of suppliers are meeting in the middle to create an end-to-end process known as procure-to-pay (P2P). A just-released study by the Everest Research Institute found outsourcing P2P processes are "gaining traction." Why? Because P2P directly addresses the pain points in the buyer’s financial supply chain. Katrina Menzigian discusses how.
FOCUS ON: Logistics
Thinking in and Out of the Box (or Crate): Outsourced Logistics Solution: Not all logistics services are the same. Many do not pick up loose items and lack the capability to create specialized crating for hi-tech equipment and other costly items delivered worldwide. Here's what two companies found when they went searching for the best deal in logistics services for their products.
FOCUS ON: Insurance
Insurance Start-Up Quickly Succeeds Thanks to Back-Office Outsourcing Provider: A Puerto Rican property and casualty company wanted to expand into the United States. The only way to become profitable quickly was to outsource its back-office support. The two partners developed a process to add on new states. Today Universal Insurance can get a new state up and running in 110 days instead of 18 months.
FOCUS ON: Manufacturing and China
Offshore Manufacturing Proves a Boon for Small Business: One of the toughest problems people in small businesses face in getting a product to market is finding a manufacturer that will run small batches. Ashe Archery overcame this problem by outsourcing its design and manufacturing to Metrotech, a Chinese provider that produces small runs as needed at a substantially lower cost per piece than domestic manufacturers.
The HRO Issue
FOCUS ON: Manufacturing
How One Manufacturer Grew Its HRO Over Time: ABB Inc., a technology manufacturer, grew by acquisitions. In 1995 ABB wanted to create a single culture with centralized processes and policies. It decided the best way to do this was outsource. Its first step: centralizing its 401(k) plan. Today, 13 years later, ABB has outsourced many of its HR processes to its original supplier: Fidelity HR Services.
FOCUS ON: EU
When it Comes to Outsourced HR and Payroll Systems Management, One Size Rarely Fits All: When Alan Cartwright became the new finance director of Interdean International Relocation, he performed a routine process review. He discovered several operational deficiencies in the company’s payroll and personnel management areas. A new provider fixed it all, providing a host of business benefits and savings of £10,000 a year.
FOCUS ON: PEOs
Growing Nationally With A PEO Partner: When the government agencies award a contract to IT vendors, they expect them to ramp up staff in a hurry. But carrying staff to potentially service a big contract is as cost-prohibitive as maintaining a large human resources department. That was the challenge for EMCO Technologies, a small Louisiana IT company. It hired Administaff to pick up the HR load so it could land more federal contracts and expand nationally.
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