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Outsourcing Journal March 2005 Issue

 

EVEREST VOICE
The Top Five Trends in HR Outsourcing Today: Full-service HRO has been around since 1988. But the game is changing. Michel Janssen outlines five trends that are altering broad-based HRO.

FOCUS ON: HRO World
Convergys Study: Companies Don't Have Workforce Agility and It's Costing Them Plenty: A Convergys-sponsored study on workforce agility discovered many companies are overspending as much as 10 percent through things like excessive headcount and inappropriate training. And they could add another 10 percent to the bottom line if they hired the right people. Bonnie Tichman explains.

FOCUS ON: the Midmarket
Why the Midmarket is the Hottest Segment of HRO Today: A new report from the Everest Research Institute found the midmarket accounted for more than half the full-service HRO transactions. Eight trends are converging to make it the fastest-growing segment of the HRO market.

MIDMARKET CASE STUDY
A Case Study: What Drove CarMax Auto Superstores to Outsource its HR: When Circuit City spun off CarMax, the car retailer had no HR department. CarMax had to decide whether it should gear up PeopleSoft and keep the function in-house or outsource. Outsourcing won because of the supplier's depth of functions in addition to the cost savings.

FOCUS ON: HRO
Large Enterprises Cut Costs by 20 Percent through Broad-based HRO: Yankee Group Study: A new Yankee Group study found large companies who outsource multiple HR processes can reduce annual costs from $5,000 per employee to under $2,000. No wonder analyst Philip Fersht predicts multi-process HRO will grow significantly in the next 36 months.

 

 

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