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FOCUS ON: Change Management
Change Management
Tools Key to Winning Internal Acceptance: Your company has decided to add an offshore component to its outsourcing
initiative. How do you get your employees to understand and support your decision?
Peter Bendor-Samuel offers some change management suggestions to get everyone
on board.
FOCUS ON: Transformational Insights: BTO Part 3
Buyer's Guide to Business Transformational Outsourcing Essentials: Unlike traditional ITO or BPO, achieving business transformational outsourcing goals requires specific relationship and contractual components. In this third article in our BTO thought leadership series, we share information crucial to successful BTO initiatives.
FOCUS ON: Supply Chain Management/Logistics
Fourth Party Logistics Providers Manage Increasing Complexity in Supply Chain Logistics:
What is a fourth party logistics provider and why do you need to know? IDC says there's a "fundamental shift" in how companies handle their logistics outsourcing because of globalization and offshore manufacturing. Here's what's happening.
FOCUS ON: Pharmaceuticals
New Outsourcing Law Readies
Japanese Companies for Global Pharmaceutical Markets:
A new law in Japan will permit pharmaceutical companies to outsource 100 percent
of their processes. Read how this will affect the Japanese pharmaceutical industry.
FOCUS ON: Residential Real Estate
Outsourcing an
Intranet Builds Real Value for RealtorT: Residential Realtor Keller
Williams® is in a hyper growth mode. It wanted to attract young brokers, who expect
cutting
edge technology. The broker outsourced an intranet, which acted as a magnet and
made the document-driven transactions easier.
FOCUS ON: Contracts
Negotiating Residual Information Provisions in IT and BPO Transactions:
Outsourcing requires the buyer to share sensitive information with the supplier. How do both parties handle the use of this residual information? Brian Suffredini of Mayer, Brown, Rowe & Maw shares hints to protect both parties and still make the relationship work.
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