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Making
an Existing Relationship More Valuable: Creating a Win-Win Solution When
Trouble Arises: Outsourcing relationships sometimes get off
track. Focusing on value is the key to a successful turnaround.
Gung-Ho
for More Than Vanilla: A semifinalist nomination for the 2002
Editor's Choice Awards. What's a company to do when it has the business
but not the resources to handle it? Here's the story of a deal that looked
impossible at first...until it was outsourced to an ASP. A happy tax time
fable.
Show
Me the Knowledge: Knowledge sharing helps CNA Insurance provide
great customer service by storing all company knowledge in a searchable
database.
Risk Manager
Advocate Saves Clients Money By Correcting Their Vulnerabilities:
United Supermarkets' insurance claims were growing. Then it outsourced
its risk management. Costs fell as the insurance companies realized it
had an experiened advocate settling its claims.
Everdream
Wins Gold Medal from Special Olympics: The Special Olympics
of Texas stages 200 events a year. It needed a 24/7 Internet presence
to communicate with its 27,000 participants. Everdream made that a reality.
Information
Security in Outsourcing Agreements: Information security is
becoming extremely important in today's uncertain world. Suppliers have
access to your very crucial information. Learn how to protect company
secrets in your outsourcing contracts.
Back-office
Outsourcing Makes Rapid Growth Possible: Sunrise Assisted Living
planned to open 200 new facilities a year. Outsourcing was the only way
to handle its back-office activities with such rapid growth.
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