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Outsourcing Bears the Freight of Keeping Business Strategies on Track: Successful outcomes from an outsourcing strategy depend on important "first steps" in the tactical and strategic nature of the arrangement. It also depends on the parties' upfront planning in how to move forward together . . . especially if the transition involves mission-critical functions.

City Inhabitants Enjoy Partner for Innovation: Outsourcing has enabled Issy-les-Moulineaux to be the most advanced city in France when it comes to IT. Here's the story of a mayor's vision and a unique help desk function for all the city's residents!

Outsourcing...A Bestseller in the Publishing World: What's the difference between a shared services model and an outsourcing model? A publishing company found out . . . the hard way. Fortunately they've had a dynamic turnaround and know the benefits of outsourcing.

Optimal Outsourcing - When Both Parties Are Reading from the Same Play Book: These days, many governments are changing their former approach to outsourcing, resulting in higher-value outcomes. Read about the foundational aspects and successful accomplishments of one such government outsourcing "partnership."

Outsourcing for Best Performance - One Company's Search for Stable, Yet Flexible IT Services: Successful outsourcing arrangements leverage more than resources and expertise -- it's the partnership approach that makes the difference.

Stretching Out - Solving Support Challenges for a Remote Workforce: Adequate support for a remote or mobile workforce is a make-or-break process and high on CxO-level executives' agendas these days. Here's how one of the world's leading banks solved the problem and ensured a flexible solution.

Outsourced Manufacturing Alliance - Prescription for Competitive Advantage: Using outsourcing as a strategic tool for competitive advantage goals yields the highest ROI when the buyer selects a truly collaborative service provider. Imagine the strategic results your organization could achieve working hand-in-hand with an outsourcing partner like this pharamaceutical company selected.

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