HOME | ABOUT US | CONSULTING | RESEARCH INSTITUTE | JOURNAL | EUROPE | PAPERS | SUPPLIERS | FOCUS AREAS | EVENTS | NEWS | CONTACT US

Outsourcing Journal June 2001

 


Straight From the Horse’s Mouth: President Bush’s Outsourcing Initiatives: What has the Bush Administration accomplished in outsourcing and privatization thus far ... reinventing government, or just rhetoric?

Government Call Center Achieves Excellence in Customer Service: Improving government performance levels requires commitment of government leaders to seek help from the private sector.


The Dirty Dozen: 12 Outsourcing Mistakes and How to Avoid Them: There are countless mistakes outsourcing partners can mistake. Peter Bendor-Samuel discusses a disastrous dozen.

Buyer Beware: Nine Ways to Protect Your Interests: How buyers can avoid the outsourcing obstacle course.


From Vision to Victory: The Governor of Pennsylvania is the key to the Keystone state's IT outsourcing.


The Whole Kit and Caboodle: The U.S. Treasury now uses seat management.


Can an External Service Provider Really Do This Better Than We Can?


Judicial Middle Ground: Compaq does justice to Justice Canada's help desk.


Can One Size Fit All? MERANT ASaP Revolutionizes the ASP Model:
MERANT achieves great success in the ASP space by going after the hosted development service market.

Revenues Determine Rating ASPs Have Their Own Top 10 List

 


Enter your email to receive Outsourcing Journal and other Outsourcing Center information.

SPONSORS

ADS

Get a free subscription to Outsourcing Alert

Home | About Us | Consulting | Research Institute | Journal | Europe | Papers | Suppliers | Focus Areas | Events | News | Contact Us