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Excitement Builds Around Incentives: Outsourcing contracts are moving toward includidng incentives.

Email, Not Phone Home: Today cybercafes allow the kinder to email home from anywhere.

Incentives Create Clear Sailing: GoCargo.com is an on-line exchange for ocean freight. Learn how they manage this on-line exchange.

Incentives Build Relationship Outsourcing: How can an outsourcing supplier differentiate itself during the selection process?

ERP Ties All Systems Together: Dataforce promises it will implement its solution in 90 days or less.

Incentives: Don't Sign an Outsourcing Contract Without Them: If you've never used incentives in an outsourcing contract, start considering them.

Including Incentives in an Outsourcing Contract: Providing incentives to encourage the behavior your want is a powerful way to moderate behavior.

Insurer Discovers It's Good Policy to Outsource: Did you ever buy something, then get it home only to realize it's a lot more complicated than you thought?

Insuring A Good Result With Outsourcing: New business opportunities came with new problems.

Let Our Sales Force Be With You: In 1993 MCI had a problem. It called Bob Stockard to solve it.

Performance-Based Contracts: How do you find the right mix of freedom to get the job done for the supplier and control over the process for the customer?

NASA Launches Outsourcing Initiative: NASA is a leader in another strange new landscape: incentive-based IT outsourcing.

Better Care For A State Hospital: South Florida State Hospital's needs have changed significantly in the last 40 years.

Out Of This World IT Support: Intellisource, an IT support company, is used to launching new ideas with NASA.

Getting Ready For Tomorrow: Companies look to Nolan Norton Institute to help them determine what they have to do now to get ready for tomorrow.

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