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It All Begins with a Plan: How do I make my outsourcing relationship a source of value that drives ongoing benefit to the company and the value chain?

Success - Without Reservations: If it's not broken, don't fix it. Hyatt Hotel Corporation put a new spin on that old adage in 1996 by 'fixing' the company's well-functioning IT organization before it broke.

EDS Outsourcery Wins Award: Culture shock. That's not something most would expect conservative icon Rolls Royce to embrace, but that's exactly what the company sought in its outsourcing relationship with EDS.

Surviving the Software Minefield: You're in the final stages of your outsourcing agreement. Then up pops the devil in the form of third-party software licenses

One...Two...Three...Flex: If you're contemplating an IT outsourcing relationship, forget about the 10-year, fixed-price arrangements of the past.

Specialization Thrives in the 90's: As you go through the outsourcer selection process, you should be aware of any needs you have for specialization.

Planning Beyond the Honeymoon: An outsourcing relationship, like every other business relationship, runs the risk of deterioration.

How Good Do You Want to Be?: How much "better" do you need to be in order to stay competitive?

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