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Welcome to our Forecast and Insights Issue.
The next one to five years will bring an enormous amount of change to outsourcing. We’ve included the crucial decision-making information you'll need to know in these 14 stories.
1. Areas Where Outsourcing Will Grow in the Next Five Years
2. Predictions: Marketplace Turmoil and Change in How Outsourcing Relationships Work Over the Next Five Years
3. What Companies Need to Understand about Switching to Outcome-Based Approaches in Outsourcing
4. How Verticalization and Business Process Utilities Will Impact Outsourced Services
5. Changes in BPO: How Technology is Changing the Landscape
6. Supply Chain Changes: Going Green and Going Global
7. Social Media: How Will It Change Outsourcing?
8. Managing Outsourced Data Securely
9. How and Why Cloud Computing Will Change Outsourcing Services
10. Upcoming Challenges and Opportunities in Healthcare Outsourcing
11. Finance and Accounting Outsourcing of the Future: More Technology-Enabled Processes and a New Supplier Landscape
12. Four Trends That are Changing Human Resources Outsourcing
13. Application Management Outsourcing Services Provide Bigger Bang for the Buck
14. Past and Future: Our List of Top Events in 2009 and Predictions for 2010
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