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EVEREST VOICE
Why Finance And Accounting Outsourcing Will Experience Double Digit Growth: Paul Nowaki and Nikhil Rajpal explain the five reasons driving this growth and discuss what it means for both buyers and suppliers.
FOCUS ON: India
IT Talent: A Shortage in India?: India is perceived as a cornucopia of IT talent. But some organizations are discovering that certain IT skills are increasingly scarce. Read about the current labor situation and what it means for your outsourcing effort.
FOCUS ON: HR
Shopping for HR Solutions for Small Businesses Just Got Easier: Small businesses historically have not had equal opportunity in outsourcing because they didn't have enough employees to make it financially feasible. Now there is a comprehensive suite of HR services available to companies of all sizes, including those with 1-75 employees.
FOCUS ON: Retail Outsourcing
Recent Trends in Retail Outsourcing: Retailers first began outsourcing to cut costs. Now the strategic goal is to achieve top-line growth. And that requires business transformation. Retailers have two choices to get there.
FOCUS ON: HP
One Throat to Choke: Dan Socci, HP's VP of Technology Services, addresses five common concerns associated with moving IT support management outside the enterprise and provides advice about selecting an outsourcing partner as a single point of accountability.
The Insurance Outsourcing Issue
FOCUS ON: Suppliers
Outsourcing Joint Venture Streamlines Claims Processing, Avoids Disaster for New Orleans Insurer: A New Orleans insurer introduced a product that soared in popularity, causing it to upgrade technology to handle the volume. That prepared it well for operating after Hurricane Katrina.
FOCUS ON: Subrogation
New Study on Challenges and Benefits of Outsourcing Insurance Subrogation Claims: A 2005 study on outsourcing and insurance subrogation reveals why some insurance carriers are looking to outsource subrogation and others are hesitant. Another interesting finding: reducing costs is not an objective.
FOCUS ON: Real Estate
A Better Way to Handle Hazard Insurance Processing: Mortgage lenders need assurance that the proper hazard insurance coverage is in place for the loans they issue. But that comes with significant headaches and unnecessary costs for lenders that still do their hazard insurance processing and tracking in house. Here's what the leaders are finding as benefits in outsourcing this process.
FOCUS ON: Risk Assessment
Outsourcer Streamlines Insurer's Processes With Technology and Remote Professionals: Farm Bureau Mutual, a commercial carrier, needed a faster way to determine whether it wanted to renew a policy. If it didn't have the correct information in time, it would "adjust in haste and repent in leisure," charging lower rates when they really needed to be higher or vice-versa. Outsourcing solved the problem.
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