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Noiseless Transition: Infosys enables T-Mobile UK to faster realise the benefits of outsourcing its Finance Directorate Functions
Reinventing Your Infrastructure with IIMv3
Desktop Virtualization: 5 Steps to Success.
Market Pulse Study - Conducted by CIO and Ness
Source to Pay 2.0 - drive best in class S2P performance
The Value of Outsourcing: There's more than one way to create value.
Document Process Management: The Case for an Integrated Lifecycle Approach
Proactive Software Testing Speeds Time to Market
Desktop Virtualization: The Top 5 Reasons CIO's are considering Desktop Virtualization
Top 6 Challenges To Managing Your Multi-Million Dollar Print Spend - And How to Address Them
Sole Sourcing Outsourcing: Ensuring a Successful Outcome
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ACADEMIC THOUGHT SPOT - A Wipro Initiative
How Wipro Translated Toyota's Lean Principles to IT Outsourcing: Lean principles, exemplified by the Toyota Production System (TPS), have become a much-copied methodology in the operations community. But can you translate TPS principles geared to the shop floor to IT outsourcing? Wipro and an academic team headed by Bradley Staats at the University of North Carolina decided to find out. Here’s what they did.
FOCUS ON: Latin America, Application Development, Manufacturing
Application Development Outsourcing Provides Transformation for Motorcycle Assembler in Latin America: Auteco Kawaski, a larger motorcycle assembler in Latin American, was unable to track the service and warranty records on individual bikes by either its 300 dealers or 350 service shops. A Colombian supplier, PSL, created the application to do just that.
FOCUS ON: Travel, Call Centers
Take 2: Online Hotel Retailer Increases Success Formula by Offering More Personal Service: David Litman, the founder of hotels.com, was itching to get back in the game after selling his company. He changed the business model the second time around, relying on people as well as the Web to book travel deals. Outsourcing to Working Solutions made it possible - and successful.
FOCUS ON: Mexico
Shelter Provider Delivers Same Value to U.S. Service Sector as it Does for Manufacturers: ProDivNet wanted to set up shop in Mexico but quickly discovered it didn't have the management infrastructure to set up Mexican operations. The small business outsourced the project to a shelter provider that knew how to establish a presence, manage staff, and maintain a service-based operation south of the border.
FOCUS ON: Logistics
Outsourcing Alleviates Logistical Growing: Success threatened Wellington Technologies. The HP maintenance provider signed a big contract, but the scope of the win was beyond the capabilities of its existing parts delivery system. And the fact that its parts delivery agreement had penalties didn't help. After paying those penalties, the company outsourced to meet its delivery challenges and enhance its capabilities.
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