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Outsourcing Journal February 2007

 

EVEREST VOICE
The Asset-Light Outsourcing Model: The Changing Role of Asset Ownership in Infrastructure Outsourcing: Previously, a supplier had to take over a buyer’s IT assets to have outsourcing make financial sense. Today, however, three market trends have changed this scenario. Ross Tisnovsky describes the benefits of the new asset-light outsourcing model.

FOCUS ON: IT
Trends in Utility Computing and Outsourcing: R&D clusters, virtualization, SOA. They're part of the second-generation utility computing model, now the number-one model companies are selecting for new IT systems and high-performance computing (HPC) needs. Here’s how buyers are using the model with outsourcing.

FOCUS ON: Sales
Outsourcing Solution Accelerates Companies to Market Leaders : From early-stage companies to large enterprises, it's not unusual that a company's sales and marketing are not integrated or strategic. Read what can happen if they outsource their entire sales team to a provider with the expertise to move its clients to market leadership positions.

FOCUS ON: Insurance
Applications Provider Boosts Sales, Reduces IT Requirements for Insurer: In 2003, the life-insurance division of The Phoenix Companies needed to replace its obsolete contact management system, its fourth in 10 years. An on-demand model makes the company’s various programs work together smoothly. The result: projects need 75 percent fewer resources.

GLOBAL SOURCES
Thought Starter: Virtual Captives — An Emerging Trend?: Virtual captives not only provide the combined benefits of captive and third-party outsourcing models but also ensure the customer’s higher degree of control over the offshore operations.

The Manufacturing Outsourcing Issue

FOCUS ON: E-Sourcing
E-Sourcing Technology Solution Provides High Value: The lower middle market manufacturers ($30 - $200 million in sales) tend not to use strategic sourcing solutions. But there's an outsourcing provider achieving value for them with e-sourcing technology available in a Software-as-a-Service model. Read how it works for a mattress manufacturer impacted by Hurricane Katrina.

FOCUS ON: IT
One App Fits All: This SMB manufacturer replaced its legacy applications with one hosted ERP suite for dramatic cost savings and vastly improved operational efficiencies.

FOCUS ON: IT
Outsourcing Simplifies the Paperwork for Appliance Manufacturer Whirlpool: Before outsourcing, Whirlpool struggled with manual order-entry, especially long order-process times, and the potential for misplaced or lost paperwork. After outsourcing, the automated document processes shrunk from hours to minutes and lowered payroll due to less human oversight.

 

 

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