|
FOCUS ON: Offshore ITO
How Many IT Jobs Actually Went Offshore? Frost & Sullivan's Study Finds Out: A new Frost & Sullivan report has the answer: Over the last three years the high-cost nations sent 826,540 IT jobs to developing countries, creating an install base of 7,599,540 IT jobs in the developing countries it studied. India got a lion's share of those jobs, but Poland was the fastest-growing offshore location for IT outsourcing. This comprehensive study supplies facts on offshore ITO.
FOCUS ON: India
India Remains Optimistic
About Growth, Momentum in 2005: This year the future is so bright
the Indian suppliers need to wear shades. NASSCOM estimates the BPO sector alone
will grow 40 percent and the IT-enabled services segment 60 percent. Here's
why.
FOCUS ON: Legal
Service Level Agreements:
A Better Mousetrap: Is there a better mousetrap to catch your supplier
in the maze of service level agreements? Bruce Leshine and Mel Van Howe believe
the performance decrements model is a better method because the emphasis is
on making sure the supplier corrects problems in a timely manner rather than
generating credits that are inconsequential to both parties.
FOCUS ON: Global Trade Management
ASP Makes Sure Software
Downloads Don't Go to Terrorists: US trade rules won't allow a Cuban
cigar on American soil. The same rules apply to software downloads; companies
can't sell software to Cuban buyers either. Penalties are in the six figures
and there's a possibility of jail time too. Trade Beam's software makes sure
companies only do business with approved buyers.
|
