Customer Management Outsourcing: a total system approach.
Managing Talent at the Speed of Business
Business Process Utility: Accelerating Change Through Standardization
The Right Offshore Location May be Closer than You Think
Seven IT Strategies to Help Survive the Downturn
The Software Testing Edge: Innovative New Tool Suite Enhances Productivity
Key Issues in Enabling Transformation in Mortgage Banking
Are you diluting the value of your outsourced recruitment process? Strategies for delivering on the promise of RPO.
Paving the Way for the Millennials: Energy and Utilities Workplace Metamorphosis
Driving Cost Out of the Learning Organization: Assessing the Enterprise Learning Function
Shared Services for General and Administrative Functions: Deciding Between Internal and Outsourced Models
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FOCUS ON: Supply Chain, Warehouse, Inventory Management
SaaS Enables Next-Generation Inter-Warehouse Inventory Visibility for Supply Chain Management and 3PL Industry:
The SaaS model has now been applied to a supply chain, warehousing, and inventory management solution. It's cost-effective, flexible, has a quick implementation, and resolves all the challenges that 3PLs and their customers face.
FOCUS ON: RPO
The Revolution in Recruitment Process Outsourcing: Recruitment process outsourcing is facing dramatic change in 2009. Not only is the pricing model changing, but even the definition of services is changing. The provider landscape is also shifting. This article takes you through the drivers for the ways RPO is evolving and where it's headed in the future.
FOCUS ON: Procurement, Offshoring
Procurement Process Outsourcing Proves Faster and Cheaper Than Hiring In-house Procurement Staff and They Can Do More Than Procurement: Neways, a multi-level marketing company, lacked staff with deep procurement skills. It chose to outsource the process to Smart Cube, an Indian supplier. The labor arbitrage saved 50 percent. But that’s not where the real value was; it was in the supplier’s vast domain knowledge.
Retail Outsourcing
FOCUS ON: E-commerce
Outsourcing Becomes a Rock Star for Jay-Z's Clothing Line: Outsourcing made the Rocawear “mo’ money,” to quote a Jay-Z song. The outsourcing partnership grew the brand from $600,000 in sales to $10 million in seven years, doubling the business the first year. And in today’s plummeting economy, sales are “up dramatically” over last year. Read why.
FOCUS ON: Offshoring, Retail Sales
How Outsourcing Helped John Wiley's IT Department Keep the Business Going During an Acquisition: Three years ago book publisher John Wiley & Sons was about to purchase Blackwell Publishers. The acquisition created a challenging situation for Wiley’s IT department: it had to keep its other businesses going before, during, and after the acquisition. But the publisher didn’t want to grow its internal IT staff. Offshoring was the answer.
FOCUS ON: RPO
RPO Helps ExxonMobil Eliminate Supply Chain Headaches: Each day the oil giant has 300 tanker trucks distributing up to 15,000 gallons of gasoline to filling stations across the United States. But a glaring shortage of qualified drivers, both long-haul employees and short-haul contractors, was so acute that it became a critical HR challenge. Too many tankers sat idle because of this driver shortage … until ExxonMobile went the RPO route.
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