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Everest Voice
Harnessing the Full Power of Offshore Sourcing - Part III: Designing to Fully Capture Offshore's Potential: In the final installment of our offshore savings series, Stephen Dunn, Joe Fernandes, and Samir Jog share four principles to help a company achieve full value from its offshoring effort.
FOCUS ON: Real Estate
How Real Estate Choices Affect Offshoring Decisions: Locations like Brazil and Argentina may "compare favorably with current offshoring favorites such as Delhi and Shanghai," a new study by global real estate firm Jones Lang LaSalle found. Read about the up-and-coming offshore locations.
FOCUS ON: Data Security
India Responds to Growing Concerns Over Data Security: In the absence of a strong legal framework to address concerns related to data theft and IP protection in India, Indian suppliers are resorting to globally accepted certifications on quality and security. Industry experts, however, believe that certifications alone aren't enough. How will India face the challenge?
FOCUS ON: South Africa
Why the US and UK Are Calling on South African Call Centers: Datamonitor says India will continue to have the lion's share of the call center market for the foreseeable future. But higher value transactions are going to South Africa. Read why.
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