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A Design for a Successful Sole Sourcing Approach: Five factors determine the success of a sole source outsourcing. Everest's Peter Bendor-Samuel, Todd Furniss, and Eric Simonson describe how a carefully designed sole source can streamline contract signing, realize benefits faster, and build a stronger relationship.

The American health care system is under pressure. Outsourcing is keeping the system healthy. The next two stories describe how.

Workforce Management Solution That Works!: To cope in today's economy, many hospitals are hiring temporary and contract workers for projects. How do you manage this HR challenge? One hospital cut its staffing vendor list in half and its invoices for 20 facilities to one after outsourcing.

ASP Data IT Outsourcer Meridian Keeps Hospitals In the Pink and Out of the Red: A California hospital receives its payments by a capitation system which is not based on usage. Hospitals have to get the numbers right. So the hospital outsourced its data management to keep the red ink from flowing.

ASP Provides New Blueprint for Home Builder's Public Relations: How do you prove your department is doing strategic work? The public relations department of home builder Pulte was able to improve its performance and prove its importance after outsourcing its PR software to an ASP.

How Gain Sharing Is Ringing Up Incentives for AT&T and Accenture: You almost need a spreadsheet to select the most appropriate telephone calling plan. AT&T worked with Accenture to develop a program to match customers to the right plan, ringing up profits both parties will share.

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