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How the
September 11 Attacks Changed Offshore Outsourcing: Is offshore
outsourcing safe in today's warring world? Here's what's happening in
India, Russia and the Philippines.

Total
Value Equation Focuses on Strategic Solutions, Not Cost: Find
out how the Total Value Equation can help you turn your outsourcing supplier
into a business partner who can take your business to the next level.

How to
Maximize the Alliance Factor in Outsourcing: Defining Moments for Exult
and Bank of America: How to create an "us" without destroying
the "me" in an outsourcing relationship.
Getting
Hitched: How can you minimize risks when selecting a fairly
new company as your supplier? Here's what BP and Bank of America did when
they outsourcing their HR to Exult.
 IT Contracting With the Financially Challenged Survivors of the New Economy:
We all watched the dotcoms become dot bombs. But you still want to do
business with one. Here's how to structure your contract to lower the
risk.

Maintaining
a Healthy Output Swiss Hospital Makes Printing an Outpatient:
Chicago Hope, meet High Tech. HP manages the printing at a hospital in
Switzerland with surgical precision.
 No Matter
How You Slice It: Data Warehousing Solution: Why You Need It and How to
Gain the Most Value From It: The plane that crashed into the
Pentagon wiped out every accounting record for the entire year for one
military service. Data warehousing can rebuild those records overnight.

ASP Helps Hanover
Direct Track Traffic: Consumers abandon their online shopping
carts with maddening frequency. Coremetrics can tell you why.
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