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Outsourcing Journal December 2000

 


Outside Looking In: Editor Peter Bendor-Samuel discusses the need for internal audit.


...Of Goose Quill Pens and Inkwells: In the case of the Internal Auditing profession, times have already undergone a radical evolution.


It Takes Two to Tango: It didn't take a leap of faith for the outsourcing provider to decide to outsource its internal audit function


When the Government Comes Calling In business, human resources are the single, most valuable asset.

Technology Expedites Refund Process: It's widely accepted that doing business on the World Wide Web is essential to a company's success nowadays.

What Web (Sites) We Weave: Today, businesses function in a world increasingly dependent upon that stunning, technical innovation of man...THE INTERNET!


An Outsourcing Relationship In Motion: In the everyday world of Ecommerce, "selective awareness" can be a disconcerting challenge to businesses presenting themselves.


13 Big Mistakes to Avoid: Bill Bierce dicusses how to avoid the biggest mistakes of outsourcing.


A Global Objective - Profitability and Efficiency: With the global business climate changing, and shrinking somewhat due to the Internet, business process outsourcers (BPO) find themselves filling in a vacuum.

More Boutique Offerings Bring Change To Human Relations Outsourcing: As the now billion-dollar Human Relations (HR) outsourcing industry matures, they rely more on the virtual, and less on bricks and mortar.


Balancing Trust and Accountability: Trust is a foundational component that sometimes turns out to be so strong that it is the glue that holds the relationship together in tough times.

Invasion of Privacy: The commissioner of the Internal Revenue Service (IRS) and the president of the union representing IRS employees (NTEU) are on record as being opposed to outsourcing.

Watertight Plan: Choosing that partner involves a great deal of trust.

Scaling the Hurdle of Trust: It's vital that government entities base their strategic decisions on best practices.


The Numbers On The Blackboard Add Up For ASPs Professor Wendy Currie's new ASP model analyzes how the present application applies in the relationship involving many clients and a single vendor.

Outsourcing Responsibilities of Senior Management: Dr. Wendell Jones discusses outsourcing evaluation and decision.

 


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