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Cashing in on Competition: Peter Bendor-Samuel discusses the importance of generating value by outsourcing non-core functions.

Launching a Center of Competence: "The financial services landscape evolves very quickly," explains Linda Tuck Chapman of Bank of Montreal

Cultivating A Winner: At the time an outsourcer's service offering is marketed publicly, they are not necessarily an outsourcing greenhorn.

Overcoming the Inherent Gridlock in Outsourcing: "If you look at most traditional outsourcing contracts," says Ben Trowbridge of Ernst & Young, "there are a number of built-in conflicts of interest."

Profile of a Startup: The objective of the new outsourcer, Exult, is a truly colossal undertaking.

BPO's Breakthrough Moment: A Reflection on the Recent PwC-BP Amoco Transaction.

Supplier's Services Silhouette BPO Trends: Two current trends driving the growth of BPO are the trend toward outsourcing of packaged software applications and the trend for end-to-end hosting management of those applications.

In the Beginning...: The creation of Sabre Inc. did not stem from an intent to form a new outsourcing group.

Flying High in Close Formation: In the world of travel reservations bookings, no name is better known than Sabre.

New Dairy Product Enters Asia-Pacific Market: How to achieve greater effectiveness, improved efficiency and lower costs in these times of global competitive challenges.

Prescription for 24/7 Uptime: In today's world, we need systems to help us compete in the marketplace more effectively.

No Finish Line: A View of the Future for Purchasing and Supply: Purchasing and supply management affect much more than material and service flow.

Hatching Possibilities: Government outsourcing is driven by necessity and, in most nations, it has been a matter of money.

Straight A's Report Card: Grading the performance levels, strategies, and success of government services outsourcing suppliers, MAXIMUS is out front.

A Nudge in the Stomach: The office of the Secretary of Defense provides oversight and policy guidance for each of the US military services.

Moving Into the Neighborhood: Legal considerations when starting a new outsourcing company.

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