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Overcoming the Inherent Gridlock in Outsourcing: "If you look at most traditional outsourcing contracts," says Ben Trowbridge of Ernst & Young, "there are a number of built-in conflicts of interest."
Supplier's Services Silhouette BPO Trends: Two current trends driving the growth of BPO are the trend toward outsourcing of packaged software applications and the trend for end-to-end hosting management of those applications.
Flying High in Close Formation: In the world of travel reservations bookings, no name is better known than Sabre. New Dairy Product Enters Asia-Pacific Market: How to achieve greater effectiveness, improved efficiency and lower costs in these times of global competitive challenges. Prescription for 24/7 Uptime: In today's world, we need systems to help us compete in the marketplace more effectively.
Straight A's Report Card: Grading the performance levels, strategies, and success of government services outsourcing suppliers, MAXIMUS is out front. A Nudge in the Stomach: The office of the Secretary of Defense provides oversight and policy guidance for each of the US military services.
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