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Healthcare Focus
EVEREST VOICE
Healthcare Providers' Perfect Storm and How Outsourcing Can Help Weather the Winds: Hospitals solved problems by adding complexity to their processes. But a perfect storm of new pressures make simplicity a better solution. The Rx: outsource.
Like Sitting Ducks--Two Failure-Prone Outsourcing Models: An Outsourcing Center survey found a significant correlation between root causes of failure and two increasingly popular approaches to outsourcing.
FOCUS ON: China
Perspectives on Growth of the Outsourcing Market in China's Healthcare Sector: The Chinese government is reforming its healthcare sector to create a more competitive environment and speed up medical reform. Will outsourcing be part of that process?
FOCUS ON: CRM in Healthcare
Why the Healthcare Industry Is Now Outsourcing CRM: Retailers have been outsourcing CRM for years. Now competitive pressures in healthcare are causing both payers and providers to outsource this process.
The BASELINE: Quick Reads
MEDICAL ERRORS
Want to Survive a Stay in the Hospital? Don't Forget To Check Out its IT Outsourcer: More Americans die from medical errors in a hospital than from car accidents. El Camino Hospital cut its medication errors 20 percent through technology, thanks to its IT provider Eclipsys.
WHERE ARE THEY NOW?
Synergies Drive Perot's Offshore Acquisition and Create New Value Proposition in Outsourced Medical Billing Services: "Where Are They Now" is a new feature focusing on how outsourcing relationships evolve beyond their initial expectations. In this first column, we explore an offshore medical billing value proposition that was so good Perot Systems Corporation reached overseas and acquired it.
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