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EVEREST VOICE
Lou Dobbs: Here's Why You're WRONG!: Lou Dobbs has been one of the staunchest critics of offshore outsourcing. Peter Bendor-Samuel sets the record straight and tells him why he's wrong.
FOCUS ON: Outsourcing Failures
What Causes Outsourcing Failures?: Outsourcing Center has been studying the risks and causes of outsourcing failures. This article presents some of the findings from the Center's 2004 survey on "Leading Causes of Outsourcing Failures." This is the first in a series of five articles and several downloadable research papers on the topic of failure.
The Phoenix-like Rise of the ASP Model
Small to Mid-Sized Businesses Turn to ASPs; Larger Enterprises Follow Their Lead: To paraphrase Mark Twain, the demise of ASPs has been greatly exaggerated. They are experiencing a remarkable resurgence, as enterprises small and large embrace their offerings. And one ASP, salesforce.com, just went public with the highest first-day price rise so far this year.
FOCUS ON: Human Resources Outsourcing
Why HRO Is Still Growing and What Needs Fixing: Even though HR is the most mature BPO process, it still has growth momentum, according to a new Conference Board study. The reason: companies want to outsource HR routine transactions so their part of the process can become more strategic. The Accenture-sponsored study points out what still needs fixing.
Outsourcing Global Trade Management
$100,000 Fines and Changing Laws Encourage Importers to Outsource Customs Compliance: Part 1: Outsourcing Global Trade Management: Customs compliance today is daunting. Outsourcing gives importers access to technology that automates and integrates the process
The Baseline: Quick Reads
Managing an Outsourcing Career: What should outsourcing executives do to position themselves for career success in outsourcing? An outsourcing executive recruiter shares his list.
Three Suggestions for Successful ADM Offshoring From an Exec Who Learned the Hard Way: An executive of Business Engine, a software applications development firm, shares three secrets to successful software development using an Indian provider
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