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Slant on Success: Peter Bendor-Samuel discusses why a firm foundation is more important than the structure that sits upon it.

Simplifying Operations With A Single Integrator: Kris Brunk of Geon wants to spend less time managing and more time on the business, so she is looking for a single integrator.

Argosy Casinos Hit the Jackpot: Dale Black of Argosy Casinos discusses the company's best-in-class relationship with Arthur Andersen.

The Benefits of Best-In-Class: Jim McAloon of Hewitt explains what it means to be a best-in-class provider and why there will always be a niche for their services.

An Integrator With A Focus: Deirdre Wielgus of SCT explains why single integrators can provide more for their clients.

Moving Towards Total-Solutions Outsourcing: Stephen T. Mclellan of Merrill Lynch discusses the reasons why single integrators are squeezing best-in-class providers right out of the market.

Single Integrator or Best-In-Class: Weighing the Two Approaches: Attorney Richard Raysman says there are no hard lines to whether best-in-class providers or single integrators are better, but he has his ideas.

Moving Through Europe With Dual Force: Jacky Ross of TASCO talks about the formation of her company and its implications in the European market.

Identifying Business Process Outsourcing And When it Emerged: Eric Blantz of Dataquest defines BPO and discusses when it emerged.

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